MYLAPS transponders need an active subscription in order to operate. The subscription process has 2 parts:
Purchase the subscription
Activate the subscription on the transponder
Process
Purchase a subscription for 1, 2 or 5 years from mylaps.sqorz.com
Activate the subscription by following these steps
Download and launch MYLAPS Connect for ProChip Flex onto your computer (macOS or Windows).
Choose 'Continue' button in MYLAPS Connect (NOTE: there is no need to create an account)
Connect the transponder to your computer via USB port
Ensure the subscription has been updated
Make a note of the subscription date in your calendar