MYLAPS transponders need an active subscription in order to operate. The subscription process has 2 parts:
Purchase the subscription
Activate the subscription on the transponder
Process
Purchase a subscription for 1, 2 or 5 years from mylaps.sqorz.com
Activate the subscription by following these steps
Download and launch MYLAPS Connect for ProChip Flex (available for macOS and Windows).
Choose 'Continue' button in MYLAPS Connect (NOTE: there is no need to create an account)
Connect the transponder to your computer via USB