MYLAPS transponders need an active subscription in order to operate. The subscription process has 2 parts:
Purchase the subscription
Activate the subscription on the transponder
Purchase a subscription for 1, 2 or 5 years from mylaps.sqorz.com
Activate by following these steps
Download and launch MYLAPS Connect for ProChip Flex (available for macOS and Windows).
Choose 'Continue' button in MYLAPS Connect
Connect the transponder to your computer via USB